Privacy Policy

La Forchetta DC (“we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in connection with your use of our website, laforchettadc.com (the “Website”). Our practices are designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), with a focus on transparency, control, and responsibility.

1. Commitment to Privacy and Data Protection

We recognize the importance of privacy and the responsibility that comes with handling your personal information. We uphold principles of transparency, fairness, and accountability and seek to ensure that your data is consistently protected through strict adherence to recognized data security standards.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to personal data processed through laforchettadc.com and covers interactions with our site, services, communication channels, and other digital engagements. For the purposes of the GDPR and similar data protection legislation, La Forchetta DC is the “data controller” responsible for your personal data where we determine the purposes and means of data processing. If you have any questions or requests regarding your data, you may contact us at [email protected].

3. Categories of Data We Process

We collect and process the following categories of personal data:

– Usage Data: Includes IP address, browser type and version, time zone setting, operating system, date/time of visits, pages viewed, and referral URLs. This helps us analyze trends, administer the site, and improve performance.

– Account Data: Provided by users during registration or ordering, including full name, billing and shipping address, telephone number, and email address.

– Profile Data: Includes details about your interactions with laforchettadc.com such as dietary preferences, purchase history, loyalty status, and user-generated content like reviews.

– Communication Data: Encompasses messages sent to our team, support queries, and call/email logs when interacting with our customer service.

– Technical Data: Includes information about the device used to access laforchettadc.com, such as hardware model, unique device identifiers, browser settings, and network information.

– Transaction Data: Covers payment method details (processed via third-party secure gateways), order details, delivery addresses, and transaction dates and values.

– Preference Data: Marketing and communications preferences, opt-in consents, product interests, and interaction behavior with promotional content.

4. Legal Bases for Processing

We rely on a limited and well-defined number of lawful bases to process your data:

– Consent: Where you have provided clear permission for us to process your data (e.g., subscribing to a newsletter, accepting cookies).
– Contractual Necessity: When processing is necessary to fulfill a purchase or provide services you have requested.
– Legitimate Interests: To enhance and secure laforchettadc.com, prevent fraud, conduct analytics, and improve our services—provided your rights and freedoms are not overridden.
– Legal Obligation: Where required by law, we may process certain data to comply with regulatory or investigatory requirements.

5. Your Rights

Subject to applicable legal requirements, you have the following rights in relation to your personal data:

– Access: You may request access to the personal data we hold about you.
– Rectification: You can request correction of accurate or incomplete data.
– Erasure: Also known as the “right to be forgotten,” you may request deletion of your data, subject to necessary retention obligations.
– Restriction: You may request limitations on how we process your data under certain conditions.
– Portability: You can request that we transfer your data to you or another party in a structured, commonly used, machine-readable format.

To exercise any of the above rights, please send your request to [email protected]. We may require identity verification before processing your request.

6. Security Measures

We employ industry-standard security measures to ensure the confidentiality, integrity, and availability of your data, including:

– Secure socket layer (SSL) encryption on data transmissions
– Role-based access control to sensitive systems
– Regular data backups and secure storage
– Employee training programs on data protection responsibilities

7. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including to third-party service providers located in the United States. When transferring data internationally, we implement safeguards such as Standard Contractual Clauses approved by the European Commission and ensure the transferee provides equivalent data protections as mandated under applicable laws.

8. Data Retention

We retain personal data only for as long as necessary to achieve the purposes outlined in this Privacy Policy, with consideration of legal, contractual, and operational requirements:

– Usage and Technical Data: Retained for up to 12 months for analytics
– Account and Transaction Data: Retained for 7 years for tax/audit purposes
– Communication Data: Retained for 2 years from last interaction
– Preference and Marketing Data: Retained until you revoke consent or opt-out
– Profile Data: Retained as long as your account remains active or as necessary to maintain service relevance

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on laforchettadc.com. These may include:

– Essential Cookies: Necessary for the basic functionality of the Website
– Functional Cookies: Remember your settings and preferences
– Analytics Cookies: Help us understand site usage and improve performance
– Performance Cookies: Track page load times and error rates

10. Cookie Management and Consent

Upon visiting laforchettadc.com, you will be presented with a cookie consent banner compliant with GDPR and CCPA. You may manage your cookie preferences at any time via your browser or our on-site cookie settings. Declining non-essential cookies may limit certain functionalities but will not affect your ability to use the Website. California residents may exercise their “Do Not Sell or Share My Personal Information” rights through appropriate opt-out mechanisms provided on the site.

11. Children’s Privacy

laforchettadc.com is not intended for children under the age of 13. We do not knowingly collect personal information from minors under 13. If you believe we have inadvertently collected such data, please contact us immediately at [email protected] so we can promptly remove the data.

12. Policy Updates

We may update this Privacy Policy to reflect changes in legal obligations, technological developments, or business practices. When changes are significant, we will notify users through prominent notices on the Website or via email if appropriate. Continued use of the Website following updates constitutes your acceptance of the amended policy.

13. Contact

For questions regarding this Privacy Policy, personal data processing, or to exercise your rights, please contact us at:

La Forchetta DC
Email: [email protected]
Website: https://laforchettadc.com

We are committed to full compliance with applicable data protection laws and to maintaining the highest standards of privacy and transparency. If you have concerns about our handling of your data, please reach out to us—we will respond promptly and respectfully.